Staff profile
My role puts me in an interesting position, providing administrative and pastoral support to both students and staff. I also communicate vital information, co-coordinate events and inductions, and ensure compliance with health and safety policies.
- Operations & Student Support Assistant
What do you most enjoy about your role at Teesside University London?
Providing guidance, advice and signposting to students regarding their academic and welfare queries. It’s incredibly fulfilling to be a resource for students, helping them navigate challenges and access the support they need. I love seeing how my assistance can make a positive impact on their university experience, whether it’s helping them with study strategies or connecting them to professional support services.
This aspect of my role also allows me to build meaningful relationships with students, fostering a sense of community and support. Each interaction is an opportunity to learn and grow alongside them, which keeps me engaged and motivated in my work.
How does your role benefit and support students?
My role is significant in enhancing student experience both on and off-campus. My job ensures students have easy access to vital information, which is crucial for navigating their academic journeys effectively. I also contribute to maintaining health and safety operations ensuring a secure campus environment for everyone, and co-ordinate administrative functions. This support is essential, as it addresses needs promptly so students feel heard and valued.
What has been the highlight of your career so far?
Receiving the Team Player Award for my contributions in a previous role, where I significantly improved our student support services. I helped facilitate communication among team members, ensured everyone’s ideas were heard and streamlined processes, providing guidance and training for team members where needed. This recognition not only validated my commitment to collaboration but also reinforced the importance of fostering a supportive team environment.
Why should students consider studying at Teesside University London?
Key advantages of studying here include practical classes that foster critical thinking and skill development, collaborative coursework that encourages peer-to-peer learning and broadens perspectives, and supportive staff (both academic and administrative) who are always available to assist. Additionally, the university boasts state-of-the-art technological facilities at the forefront of research and innovation, as well as a serene and comfortable study environment.
Also, if you are looking for a richly diverse campus to study and meet new people from different socio-cultural backgrounds, Teesside University London is the place for you.
What is the best piece of advice you have for your students?
Prioritise building a strong network. Engage with classmates, professors and industry professionals through events, social media and work placements. These relationships can provide support, mentorship and potential job opportunities in the future. Additionally, don’t hesitate to seek help when you need it, whether that’s academic assistance or personal support. University is a time for growth, and leveraging your connections can greatly enhance your experience and future career prospects.